FAQ

Shipping

• I completed my order with the wrong shipping address. Is there anything I can do?
• How long will it take to ship my order?
• My order says it was delivered but it hasn't arrived. What can I do?

Returns/Exchanges

• How do I make a return or exchange?
• What is your return/exchange policy?

Weddings

• Do you offer fabric swatches or color samples? I'm trying to match colors for my wedding.
• I am getting married, do you offer wedding or bulk discounts?

Sizes

• Do you make extra long ties?
• How wide are your ties?
• Do you offer ties or bow ties for babies, toddlers etc.?

Orders

• Can I add multiple promo codes to my order?
• I forgot to enter a discount code at checkout, is there anything you can do?